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Refund policy

Exchanges

We take pride in the quality of our products and each product is inspected before leaving our warehouse to make its way over to you!

If you are unhappy with a purchase, please let us know within 5 days of receipt by emailing info@theluxeonabudgetclub.com so that, pending a full review of evidence submitted, we can do our best to make it right.

Please note that all sales are final.

No refunds or returns are accepted except for faulty goods where a exchange or store credit voucher for the same amount may be issued.


Damages and issues

Please inspect your order upon receipt and contact us immediately (within 5 days of receipt) if the item is defective, damaged or if you have received the wrong item. We can evaluate the issue and do our best to make it right.


Gift Cards

Unfortunately, we cannot accept returns or refunds on gift cards.